Discover the Magic of Impeccable Cleanliness!

Transform Your Space with Unmatched Precision and Care! At The Magical Cleaning Service, we bring a touch of magic to every cleaning job.

Who we are

Hello! I am Iris, owner of The Magical Cleaning Service. I was born in Brazil and I have a degree in Journalism. I moved to the United States 5 years ago. In the city of Charlotte, North Carolina, I started my house cleaning business.

Always responsible and dedicated, my clients created a bond of trust with my work and the word spread among neighbors in Charlotte and nearby cities.

Today we serve dozens of families with the aim of getting to know each client and personalizing our service according to the client’s expectations. You and your family are welcome to be part of our history!

How the magical cleaning works?

Discover our unique approach to residential cleaning

CONNECTIONS

Call or text us to schedule a free quote

CLEAN

After scheduling, We will come and leave your place spotless

RELAX

Sit back and relax. Enjoy your spotless home!

Click the button below and schedule your magical cleaning now!

Our Cleaning Services

Discover Excellence in Every Detail with Our Cleaning Services!

Regular cleaning

The frequency of regular cleaning is usually weekly or biweekly. A regular cleaning service doesn’t take as long as a deep clean, so it costs less. For this reason it is recommended to do the deep cleaning the first time.

The goal is to keep up with basic cleaning tasks. Typical tasks that happen during this service include:

Regular cleaning

Deep cleaning

A deep cleaning service will take away your house’s deep dirt and grime. It covers areas not usually covered by a regular cleaning. Some of the services offered when you hire a deep cleaning for your home include:

Deep cleaning

To keep a home in top condition and organized, we recommend a deep cleaning once or twice a year. Our deep cleaning service includes all the items included in a recurrent cleaning service, as well as getting to those extra areas that need some attention.

Move in/ out

Our inbound/outbound cleaning services can be tailored to your needs.

Move in/ out

Cleaning the oven and fridge are charged separately!

See our Reviews

Explore What Our Customers Have to Say!

WE KNOW YOU’RE BUSY!

That’s why we created a top quality, hassle-free professional maid service that you can count on. Whether you need home cleaning for special events or regular recurring house cleaning services, we make it easy to get your price.

With just a few details, we can accurately provide house cleaning prices for your home. If you’d rather speak with someone, we are here to help you with your residential cleaning quote.

We offer flat rate pricing for recurring weekly, bi-weekly and monthly home cleaning services.

See the before and the after

Witness the Transformative Power of Our Services!

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Personalized Service and Attention to Details

We understand that each home is unique, as are the needs of each client. Therefore, we customize our services to meet your specific expectations, ensuring detailed and meticulous cleaning at each visit.

Why choose our services

Discover the Difference in Choosing Us!

Use of Ecological Products: We prioritize the use of ecological and safe cleaning products for your family and pets. Our sustainable approach ensures a healthy environment free from harsh chemicals.

Flexibility of Schedules We understand that each client has a different schedule. We offer flexibility to schedule our visits at your convenience, including options for emergency or last-minute cleanings.

Competitive prices We offer high quality services at fair and competitive prices. Our packages are designed to provide the best value for your investment without compromising the quality of service.

Click the button below and schedule your magical cleaning now!

Common questions

Get Answers to Your Queries!

Our company guarantees a specific day in our schedule to clean your home, but not a specific time. It is critical to consider the possibility of delays in order to ensure a smooth experience for both customers and cleaning staff. Therefore we have established a tolerance of 1 hour for any delays.

the date of service. If a scheduled cleaning is not rescheduled or canceled within 24 hours, a 50% fee will be required. Exceptions are made based on emergency.

Prices for each cleaning are determined per weekly, biweekly or monthly whichever plan you choose requires a different time demand to complete each job. For this reason, when canceling, I ask for your understanding to add the $50 amount to your next cleaning. When canceling your weekly cleaning, for example, it will be biweekly in the next cleaning, requiring more time dedicated by our team.

We accept payments in cash, through apps like Venmo, by check or through the Zelle service. Regardless of the form chosen, payment will be due at the end of the service.

In case you are not available to receive the cleaning team in person, there is the option to leave the payment at the kitchen counter of your home.

We are committed to making the cleaning experience as smooth as possible, and that includes offering flexible solutions to meet your needs.

We request 24 hours in advance for cancellation or rescheduling before

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Checks are made to Magical Cleaning Service

Aiming at the safety of our cleaners, we have established some physical limits during the service. Our professionals are not allowed to lift objects weighing more than 201bs.

This measure will not interfere with the results of the work, since most of the visible areas are easily accessible.

To minimize the risk of accidents, our cleaning technicians cannot climb more than a five-step staircase. However, to reach taller objects, we use a three- or six-foot extended duster, ensuring that all areas are properly cleaned.

If your home has tall objects that need a longer reach, feel free to provide a longer duster. This utensil will be used and left at your residence at each cleaning visit.

We appreciate your collaboration to ensure a safe and productive work environment.

The best results will be achieved with minimal or no traffic from people. We prioritize starting the cleaning of the upstairs, but it is at the discretion of the client to indicate unused areas to start the work. The areas in use during the cleaning process will not be cleaned, for example, our cleaners will not clean an office if it is in use.

In case you have any problem with our service, we ask that you contact us within 24 hours after cleaning, and, if possible, send us photos that prove your claim.

Our 100% satisfaction policy allows us to act promptly in case of dissatisfaction. We will send our team back to redo the service within five business days.

If the claim is made after the 24-hour period, the home will no longer be eligible for repair service and full payment for the service will be expected.

We appreciate your understanding and are committed to resolving any issues quickly and efficiently, so you can enjoy a clean and welcoming environment.

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